*,:before,:after{--tw-border-spacing-x: 0;--tw-border-spacing-y: 0;--tw-translate-x: 0;--tw-translate-y: 0;--tw-rotate: 0;--tw-skew-x: 0;--tw-skew-y: 0;--tw-scale-x: 1;--tw-scale-y: 1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness: proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgb(59 130 246 / .5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;--tw-shadow: 0 0 #0000;--tw-shadow-colored: 0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }::backdrop{--tw-border-spacing-x: 0;--tw-border-spacing-y: 0;--tw-translate-x: 0;--tw-translate-y: 0;--tw-rotate: 0;--tw-skew-x: 0;--tw-skew-y: 0;--tw-scale-x: 1;--tw-scale-y: 1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness: proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgb(59 130 246 / .5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;--tw-shadow: 0 0 #0000;--tw-shadow-colored: 0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }*,:before,:after{box-sizing:border-box;border-width:0;border-style:solid;border-color:#e5e7eb}:before,:after{--tw-content: ""}html,:host{line-height:1.5;-webkit-text-size-adjust:100%;-moz-tab-size:4;-o-tab-size:4;tab-size:4;font-family:Inter,ui-sans-serif,system-ui,sans-serif;font-feature-settings:normal;font-variation-settings:normal;-webkit-tap-highlight-color:transparent}body{margin:0;line-height:inherit}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,Liberation Mono,Courier New,monospace;font-feature-settings:normal;font-variation-settings:normal;font-size:1em}small{font-size:80%}sub,sup{font-size:75%;line-height:0;position:relative;vertical-align:baseline}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}button,input,optgroup,select,textarea{font-family:inherit;font-feature-settings:inherit;font-variation-settings:inherit;font-size:100%;font-weight:inherit;line-height:inherit;letter-spacing:inherit;color:inherit;margin:0;padding:0}button,select{text-transform:none}button,input:where([type=button]),input:where([type=reset]),input:where([type=submit]){-webkit-appearance:button;background-color:transparent;background-image:none}:-moz-focusring{outline:auto}:-moz-ui-invalid{box-shadow:none}progress{vertical-align:baseline}::-webkit-inner-spin-button,::-webkit-outer-spin-button{height:auto}[type=search]{-webkit-appearance:textfield;outline-offset:-2px}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{-webkit-appearance:button;font:inherit}summary{display:list-item}blockquote,dl,dd,h1,h2,h3,h4,h5,h6,hr,figure,p,pre{margin:0}fieldset{margin:0;padding:0}legend{padding:0}ol,ul,menu{list-style:none;margin:0;padding:0}dialog{padding:0}textarea{resize:vertical}input::-moz-placeholder,textarea::-moz-placeholder{opacity:1;color:#9ca3af}input::placeholder,textarea::placeholder{opacity:1;color:#9ca3af}button,[role=button]{cursor:pointer}:disabled{cursor:default}img,svg,video,canvas,audio,iframe,embed,object{display:block;vertical-align:middle}img,video{max-width:100%;height:auto}[hidden]:where(:not([hidden=until-found])){display:none}.\!visible{visibility:visible!important}.visible{visibility:visible}.mb-3{margin-bottom:.75rem}.mt-3{margin-top:.75rem}.mt-4{margin-top:1rem}.mt-8{margin-top:2rem}.block{display:block}.flex{display:flex}.grid{display:grid}.h-11{height:2.75rem}.h-12{height:3rem}.h-9{height:2.25rem}.w-full{width:100%}.min-w-0{min-width:0px}.grid-cols-\[1fr_110px\]{grid-template-columns:1fr 110px}.grid-cols-\[1fr_170px_120px\]{grid-template-columns:1fr 170px 120px}.grid-cols-\[42px_1fr_120px_140px\]{grid-template-columns:42px 1fr 120px 140px}.grid-cols-\[42px_1fr_140px_150px_120px\]{grid-template-columns:42px 1fr 140px 150px 120px}.grid-cols-\[42px_1fr_92px_100px_112px\]{grid-template-columns:42px 1fr 92px 100px 112px}.flex-wrap{flex-wrap:wrap}.items-center{align-items:center}.justify-end{justify-content:flex-end}.justify-between{justify-content:space-between}.gap-1{gap:.25rem}.gap-2{gap:.5rem}.gap-3{gap:.75rem}.gap-4{gap:1rem}.overflow-hidden{overflow:hidden}.border-b{border-bottom-width:1px}.border-clara-line{border-color:#0f2f3a24}.p-4{padding:1rem}.px-3{padding-left:.75rem;padding-right:.75rem}.text-left{text-align:left}.font-display{font-family:Montserrat,Inter,ui-sans-serif,system-ui,sans-serif}.text-4xl{font-size:2.25rem;line-height:2.5rem}.text-sm{font-size:.875rem;line-height:1.25rem}.text-xs{font-size:.75rem;line-height:1rem}.font-bold{font-weight:700}.uppercase{text-transform:uppercase}.leading-none{line-height:1}.tracking-wide{letter-spacing:.025em}.text-clara-green{--tw-text-opacity: 1;color:rgb(61 139 92 / var(--tw-text-opacity, 1))}.text-clara-navy{--tw-text-opacity: 1;color:rgb(15 47 58 / var(--tw-text-opacity, 1))}.text-clara-navy2\/65{color:#183a42a6}.text-clara-navy2\/70{color:#183a42b3}.filter{filter:var(--tw-blur) var(--tw-brightness) var(--tw-contrast) var(--tw-grayscale) var(--tw-hue-rotate) var(--tw-invert) var(--tw-saturate) var(--tw-sepia) var(--tw-drop-shadow)}:root{color:#0f2f3a;background:#f8f4ec;font-family:Inter,ui-sans-serif,system-ui,sans-serif}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh;background:linear-gradient(90deg,rgba(15,47,58,.035) 1px,transparent 1px),linear-gradient(180deg,rgba(15,47,58,.028) 1px,transparent 1px),#f8f4ec;background-size:64px 64px}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.65}.brand-logo{display:block;width:min(230px,100%);height:auto;-o-object-fit:contain;object-fit:contain}.brand-logo-compact{width:42px;aspect-ratio:1}.login-screen{display:grid;min-height:100vh;grid-template-columns:minmax(420px,.42fr) minmax(0,.58fr);background:#f8f4ec}.login-left{display:flex;flex-direction:column;justify-content:space-between;gap:36px;padding:72px clamp(32px,6vw,112px);border-right:1px solid rgba(15,47,58,.13);background:#fffdf885}.login-left h1{margin:42px 0 16px;font-family:Montserrat,Inter,sans-serif;font-size:clamp(38px,4.4vw,54px);line-height:1.06}.login-left h1 span,.login-copy h2{color:#3d8b5c}.login-left p,.login-copy p{max-width:460px;color:#183a42c7;line-height:1.6}.login-form{margin-top:26px;display:grid;gap:16px;max-width:440px}.login-form label,.field-label{display:grid;gap:7px;color:#183a42;font-size:13px;font-weight:800}.input-shell,.field-label input,.field-label select,.field-label textarea,.search-input{display:flex;min-height:44px;width:100%;align-items:center;gap:10px;border:1px solid rgba(15,47,58,.16);border-radius:8px;background:#fffdf8;color:#0f2f3a;padding:0 12px}.field-label input,.field-label select,.field-label textarea,.search-input{display:block}.field-label textarea{padding-top:10px}.input-shell input{min-width:0;flex:1;border:0;outline:0;background:transparent}.login-right{position:relative;overflow:hidden;padding:84px clamp(36px,6vw,96px)}.login-right:before,.login-right:after{position:absolute;content:"";border:1px solid rgba(211,119,94,.32);border-left:0;border-bottom:0;border-radius:0 14px 0 0;pointer-events:none}.login-right:before{top:132px;right:-24px;width:44%;height:96px}.login-right:after{right:110px;bottom:88px;width:34%;height:72px;border-color:#3d8b5c42}.login-copy{position:relative;z-index:1}.login-copy h2{max-width:600px;margin:0;font-family:Montserrat,Inter,sans-serif;font-size:clamp(30px,3.4vw,44px);line-height:1.16}.login-preview{position:relative;z-index:1;display:grid;grid-template-columns:150px 270px minmax(0,1fr);height:min(520px,58vh);margin-top:70px;overflow:hidden;border:1px solid rgba(15,47,58,.14);border-radius:8px;background:#fffdf8;box-shadow:0 24px 70px #0f2f3a1f}.preview-sidebar,.sidebar{background:linear-gradient(180deg,#07334b,#02263a)}.preview-sidebar{display:grid;align-content:start;gap:12px;padding:20px;color:#fffdf8e0;font-size:13px;font-weight:700}.preview-list,.preview-chat{min-width:0;display:grid;align-content:start;gap:12px;padding:20px;border-right:1px solid rgba(15,47,58,.12)}.preview-list article,.attention-row{display:grid;gap:4px;border:1px solid rgba(15,47,58,.12);border-radius:8px;padding:12px}.attention-row{background:#fff6df;border-color:#c6933859}.bubble{max-width:82%;border:1px solid rgba(15,47,58,.12);border-radius:8px;padding:10px 12px;font-size:13px;overflow-wrap:anywhere}.bubble.ai{justify-self:end;background:#dcebdd}.handoff-note{border:1px solid rgba(211,119,94,.36);border-radius:8px;padding:10px;color:#9c4f35;background:#fff0e9;font-size:13px;font-weight:800}.auth-simple{display:grid;min-height:100vh;place-items:center;padding:24px}.auth-card{display:grid;width:min(480px,100%);gap:24px;border:1px solid rgba(15,47,58,.14);border-radius:8px;background:#fffdf8;padding:28px;box-shadow:0 14px 34px #0f2f3a14}.auth-card h1{margin:0;font-family:Montserrat,Inter,sans-serif;font-size:30px}.legal-screen{display:grid;min-height:100vh;place-items:start center;padding:clamp(28px,6vw,72px) 20px}.legal-panel{display:grid;width:min(860px,100%);gap:28px;border:1px solid rgba(15,47,58,.14);border-radius:8px;background:#fffdf8f0;padding:clamp(24px,4vw,44px);box-shadow:0 18px 44px #0f2f3a17}.legal-panel h1{margin:0;font-family:Montserrat,Inter,sans-serif;font-size:clamp(30px,4vw,46px);line-height:1.08}.legal-updated{margin:8px 0 0;color:#183a42b3;font-size:13px;font-weight:750}.legal-copy{display:grid;gap:14px}.legal-copy p{margin:0;color:#183a42d1;font-size:16px;line-height:1.7}.app-shell{display:grid;min-height:100vh;grid-template-columns:260px minmax(0,1fr)}.sidebar{display:flex;flex-direction:column;padding:24px 18px}.sidebar .brand-logo{width:190px}.nav-item{display:flex;align-items:center;gap:11px;min-height:42px;border-radius:8px;padding:0 12px;color:#fffdf8d6;font-size:14px;font-weight:750;text-decoration:none}.nav-active{background:linear-gradient(135deg,#7faf96f0,#3d8b5cf5);color:#fffdf8}.sidebar-tenant{display:grid;gap:4px;margin-top:auto;border:1px solid rgba(255,253,248,.16);border-radius:8px;background:#fffdf814;padding:14px}.sidebar-tenant strong{color:#fffdf8;font-size:14px}.sidebar-tenant small,.sidebar-kicker{color:#dcebdd}.sidebar-kicker{font-size:11px;font-weight:850;text-transform:uppercase;letter-spacing:.08em}.sidebar-logout{display:flex;align-items:center;gap:9px;min-height:40px;margin-top:12px;border:0;border-radius:8px;background:#fffdf814;color:#fffdf8;padding:0 12px;font-weight:750}.main-surface{min-width:0;padding:24px;overflow:auto}.page-header{display:flex;min-height:86px;align-items:center;justify-content:space-between;gap:18px;margin-bottom:16px}.page-header h1{margin:0;font-family:Montserrat,Inter,sans-serif;font-size:clamp(28px,3vw,38px);line-height:1.08}.page-header p{margin:6px 0 0;color:#183a42b8}.eyebrow{margin:0 0 5px;color:#3d8b5c;font-size:12px;font-weight:850;letter-spacing:.08em;text-transform:uppercase}.card{border:1px solid rgba(15,47,58,.14);border-radius:8px;background:#fffdf8eb;box-shadow:0 14px 34px #0f2f3a14}.section-title{margin:0;font-size:15px;font-weight:850}.primary-button,.secondary-button,.coral-button{display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:8px;border:1px solid transparent;padding:0 14px;color:#fffdf8;font-size:13px;font-weight:850;text-decoration:none}.primary-button{background:#3d8b5c}.secondary-button{min-height:38px;color:#0f2f3a;border-color:#0f2f3a29;background:#fffdf8}.coral-button{min-height:38px;background:#d3775e}.status-badge,.endpoint-pill{display:inline-flex;min-height:24px;align-items:center;justify-content:center;border-radius:999px;padding:0 9px;font-size:11px;font-weight:850;white-space:nowrap}.endpoint-pill{color:#183a42;border:1px solid rgba(15,47,58,.13);background:#fffdf8bf}.status-open,.status-ai,.status-human,.status-synced,.status-resolved{color:#23654a;background:#dcebdd}.status-handoff,.status-pending,.status-risk,.status-stale{color:#815313;background:#fff6df}.status-closed,.status-archived,.status-waiting{color:#315b82;background:#eaf1f2}.status-error,.status-failed{color:#b6534d;background:#fdebea}.status-new{color:#b45d44;background:#fff0e9}.data-row{display:grid;grid-template-columns:42px minmax(0,1fr) auto;align-items:center;gap:12px;min-height:62px;border:1px solid rgba(15,47,58,.12);border-radius:8px;background:#fffdf8bd;padding:10px 12px;text-align:left}.data-row strong,.conversation-button strong{display:block;color:#0f2f3a;font-size:14px}.data-row small,.conversation-button small{display:block;margin-top:3px;color:#183a42ad;font-size:12px}.avatar{display:grid;width:38px;height:38px;place-items:center;border-radius:50%;color:#0f2f3a;background:#dcebdd;font-size:12px;font-weight:900}.notice-row{display:flex;align-items:center;gap:10px;border:1px solid rgba(198,147,56,.35);border-radius:8px;background:#fff6df;color:#6d4a13;padding:11px 12px;font-size:13px}.empty-state{display:grid;min-height:150px;place-items:center;align-content:center;gap:8px;color:#183a42a3;text-align:center}.empty-state strong{color:#0f2f3a}.inbox-grid{display:grid;grid-template-columns:360px minmax(440px,1fr) 340px;gap:14px;height:calc(100vh - 126px);min-height:620px}.conversation-stack{display:grid;gap:8px;max-height:calc(100vh - 240px);overflow:auto;padding:12px}.conversation-button{display:grid;grid-template-columns:38px minmax(0,1fr);gap:10px;width:100%;border:1px solid transparent;border-radius:8px;background:transparent;padding:10px;text-align:left}.conversation-button.selected{border-color:#c6933859;background:#fff6df}.chat-panel{display:grid;grid-template-rows:auto 1fr auto;min-width:0;overflow:hidden}.chat-header{display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid rgba(15,47,58,.13);padding:16px}.chat-header h2{margin:0;font-size:18px}.chat-header p{margin:3px 0 0;color:#183a42a6;font-size:13px}.messages-panel{display:flex;flex-direction:column;gap:10px;overflow:auto;padding:16px}.handoff-card{display:grid;gap:8px;border:1px solid rgba(211,119,94,.38);border-radius:8px;background:#fff0e9;padding:12px;color:#8f4931}.message-bubble{max-width:min(680px,78%);border:1px solid rgba(15,47,58,.13);border-radius:8px;background:#fffdf8;padding:11px 13px;line-height:1.45}.message-bubble small{display:block;margin-bottom:5px;color:#183a429e;font-size:11px;font-weight:850}.message-bubble.ai{background:#dcebdd}.message-bubble.human{align-self:flex-end;color:#fffdf8;border-color:#0f2f3a;background:#0f2f3a}.message-bubble.human small{color:#fffdf8b8}.composer{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:8px;border-top:1px solid rgba(15,47,58,.13);background:#fffdf8d9;padding:12px}.composer input{min-width:0;border:1px solid rgba(15,47,58,.15);border-radius:8px;background:#fffdf8;padding:0 12px}.context-panel{overflow:auto;padding:16px}.info-box{display:grid;gap:5px;border:1px solid rgba(15,47,58,.12);border-radius:8px;background:#fffdf8b8;padding:12px}.info-box span{color:#3d8b5c;font-size:11px;font-weight:850;letter-spacing:.06em;text-transform:uppercase}.info-box p{margin:0;color:#183a42c7;font-size:13px;line-height:1.45}.table-card{overflow:auto;padding:16px}.settings-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.json-panel{max-height:420px;overflow:auto;border-radius:8px;background:#0f2f3a;color:#dcebdd;padding:14px;font-size:12px}.icon-button{display:inline-grid;width:34px;height:34px;place-items:center;border:0;border-radius:8px;background:transparent;color:#0f2f3ab8}.icon-button:hover{background:#0f2f3a12;color:#0f2f3a}.link-button{display:inline-flex;width:-moz-fit-content;width:fit-content;align-items:center;gap:7px;border:0;background:transparent;color:#2f794e;padding:0;font-size:13px;font-weight:850}.form-error{margin:0;border:1px solid rgba(182,83,77,.28);border-radius:8px;background:#fdebea;color:#9f3935;padding:10px 12px;font-size:13px;font-weight:700}.form-success{display:grid;gap:8px;border:1px solid rgba(61,139,92,.28);border-radius:8px;background:#dcebdd;color:#183a42;padding:10px 12px;font-size:13px;font-weight:750}.form-success code{display:block;overflow-wrap:anywhere;border-radius:6px;background:#fffdf8b8;padding:8px;color:#0f2f3a;font-size:12px;font-weight:850}@media(max-width:1180px){.app-shell{grid-template-columns:84px minmax(0,1fr)}.sidebar{padding:18px 12px}.sidebar .brand-logo{content:url(/assets/brand/symbol-white.png);width:42px}.nav-item span,.sidebar-tenant,.sidebar-logout{display:none}.inbox-grid,.settings-grid{grid-template-columns:1fr;height:auto}}@media(max-width:860px){.login-screen{grid-template-columns:1fr}.login-right{display:none}.login-left{min-height:100vh;padding:38px 24px}.page-header{align-items:flex-start;flex-direction:column}.main-surface{padding:16px}.composer{grid-template-columns:1fr}}@media(min-width:768px){.md\:grid-cols-3{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(min-width:1024px){.lg\:grid-cols-4{grid-template-columns:repeat(4,minmax(0,1fr))}}@media(min-width:1280px){.xl\:grid-cols-\[1fr_360px\]{grid-template-columns:1fr 360px}.xl\:grid-cols-\[1fr_380px\]{grid-template-columns:1fr 380px}.xl\:grid-cols-\[minmax\(0\,1fr\)_390px\]{grid-template-columns:minmax(0,1fr) 390px}}